Day to day · Chapter 6
Approvals.
A request goes to nexcrate, Radarr or Sonarr only once it is approved. Out of the box it lands with you for that. Whoever you trust gets automatic approval, and approvers help with the rest without ever getting near your keys. This chapter shows both ways and the list where decisions are made.
Deciding by hand
Without automatic approval a new request first sits at “Awaiting approval”. It appears under “All requests”, which administrators and approvers see. Filters run along the top: “Awaiting approval”, “On hold”, “Feedback”, “All” and then the states, down to “Failed”. Requests are grouped by person, with the person’s used storage underneath.
- “Approve” hands the request to whatever procures. Nothing happens there before. When one person has several waiting requests there is “Approve all …”.
- “Reject” asks for a reason that the requester sees. It is optional. With “Add title to the blocklist” you block the title at the same time. It stays visible but carries the badge “Blocked”, and you undo that at any time under “Settings › Blocklist”.
- Children’s wishes carry the note “From a wish by …”. The chapter Child accounts describes how they get here.
- “Against a rule” marks requests that a rule had declined and that the requester made anyway. More in the chapter Rules.
- Streaming hint. If the person can already watch the title through a streaming service, the request says so, so you know when you decide.
When the account is already full
If an account counts by storage and is over its limit, Nexview warns before the approval: “This account is already full”, with the usage, the limit and the excess. Then “Put on hold”, “Approve anyway” and “Reject” are on offer. Putting it on hold is usually right: the request stays visible for both of you, nobody has to ask twice, and the title is still free for others. More in the chapter Quotas and storage.
Letting requests through
Whoever you trust gets automatic approval. Their request then goes straight to nexcrate, Radarr or Sonarr. You set it per account under “Settings › Users” with “Edit”, separately:
- Movies and shows. “Approve movies automatically” and “Approve shows automatically” are two switches.
- 4K. With Radarr and Sonarr there is “4K without approval”, because 4K is another order of magnitude again. With nexcrate each version has a switch of its own, such as “Full-HD without approval”.
For administrators and approvers approval is always on anyway. The switches stand there greyed out instead of pretending to have an effect. You set the default for new accounts when you invite, in the “Permissions” step.
Between these two ways sit the rules. They decide before the switch on the account: a rule can approve or decline a request on the spot, however the account is set. What no rule overrides are the age filter, a parent’s decision and the requester’s own quota.
Profile and folder with the approver
With Radarr and Sonarr you can decide under “Settings › Services” that the approver picks profile and root folder on approval (“The approver picks on approval”). The requester then enters only the wish. That suits libraries sorted into several folders, by genre for instance. One consequence: every such request waits for approval, automatic approval does not apply for that service, because the request would be incomplete. On approval you pick both, and the button reads “Approve and send”. With nexcrate there is no such choice, profiles and folders live there.
Who sees what
An approver may approve, decline and cancel requests, and nothing else. They do not see the settings and never get near your keys. Which roles exist is in the chapter Accounts and roles. Whoever finds nothing under “All requests” sees “Nothing is waiting for your approval.” When something waits for a decision the bell says so, and the requester hears the same once it is decided. The channels for that are in the chapter Notifications.
What happens after approval
After the handover Nexview checks regularly what became of the title and keeps the state up to date. That is why a tile switches to “Already downloaded” by itself. A timeout only means the answer did not come, not that the request did not arrive; such cases stay at “Approved” and settle in the next round. A title that failed, was rejected or was deleted again can be requested anew.
Cancelling really deletes: when a running request is cancelled, Nexview removes the title together with downloaded files and also stops the download. With nexcrate the files go into its recycle bin and can be restored from there. The requester’s quota is freed in the process.
Next come the rules that decide before approval: Rules.